Gary Noesner ended his 30-year tenure with the FBI as the Chief Hostage Negotiator. He managed 350 FBI negotiators around the country and 10 supervisory negotiators. He responded operationally, provided instruction to agencies, and researched crisis and conflict resolution.

Gary dealt with hijackings, right-wing militia standoffs, prison riots, the Waco siege, and much more. He worked on a lot of high-profile cases. Gary dealt with numerous large-scale conflicts throughout his career. So in this episode of Negotiations Ninja, we delve into how to navigate conflict at scale.

Outline of This Episode

[2:27] Learn more about Gary and his background in the FBI
[6:02] How to deal with individual conflict and conflict at scale
[11:39] How Gary would handle a prison riot
[15:13] Why finding a reasonable leader is key
[24:25] Patience must be deployed in many negotiations
[26:28] Why Gary believes almost all conflict is resolvable

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Navigating Conflict at Scale with Gary Noesner, Ep #337