Turning Employee Experience into Business Success with Scott Leuchter

Join Dr. Bobbi Wegner as she sits down with Dr. Scott Leuchter, the Global Chief People Officer at Ideal Clamp Products, to explore the fascinating intersection of psychology and business. Discover how understanding the science behind employee experience can drive organizational success and uncover some surprising factors that influence performance, productivity, and retention. Don't miss this insightful conversation on why people do what they do at work!

Scott Leuchter is a global chief people officer at Ideal Clamp Products and a seasoned expert in industrial-organizational (IO) and business psychology. With over 26 years in the HR field, Scott is deeply committed to understanding human behavior at work and enhancing the employee experience. He has created a cutting-edge employee experience impact assessment that measures and quantifies the influence of employee experiences on key business outcomes like performance, productivity, retention, and advocacy. Scott’s work focuses on the science behind human behavior in the workplace, aiming to foster environments where individuals thrive both personally and professionally.

Below are the key takeaways from this episode:

• Assessment Innovation: Scott Leuchter's tool measures how employee experience affects key outcomes like performance and retention, directing focus on areas that drive success.
• Psychology in HR: Understanding workplace behavior through psychology can transform HR practices, ensuring that taking care of employees translates into business success.
• Reputation Matters: A company's reputation significantly impacts employee experience and contributes to outcomes like retention, emphasizing the importance of a strong brand.
• Influential Factors: Among 18 identified factors, work relationships and reputation are crucial in shaping employee experiences and improving workplace outcomes.
• HR Trends: The field is evolving with AI and flexible work setups gaining prominence, reflecting a shift towards leveraging technology and acknowledging external impacts on employees.

Todays guest, Scott Leuchter, can be found online at:

Website: https://www.thehackettgroup.com/

LinkedIn: https://www.linkedin.com/in/dr-scott-leuchter/

Your host, Dr. Bobbi Wegner, can be found online at:

Groops: https://www.joingroops.com/

Harvard Extension School Faculty Spotlight: https://youtu.be/zwLai-lu-pk?si=GpKNhtxVvTrS3-pu

LinkedIn: https://www.linkedin.com/in/bobbiwegner/