Economist Podcasts Trailer: Boss Class Season 3
6 snips
Jan 27, 2026 AI is reshaping work and turning everyone into a manager. The season tests many AI tools to separate hype from real uses. Stories range from surprising coding results to quirky AI personas. Cases include companies using agents for customer service and building AI-driven teams. Practical lessons focus on preparing managers to harness AI while avoiding easy shortcuts.
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Host’s Hands-On AI Trials
- Andrew Palmer tested AI tools personally, including talking to a clone and trying coding agents.
- His experiments produced delight, fear and occasional embarrassment as he pushed each tool beyond hype.
Emotional Rollercoaster Of AI Adoption
- AI tools provoke a wide range of emotions from delight to fear as they enter workplaces.
- Understanding those emotions helps managers separate hype from practical uses.
Test AI Where It Matters
- Cut through AI hype by testing tools where they might be genuinely useful to managers and employees.
- Focus on practical tasks and companies already using AI successfully to learn what works now.