In "Navigation by Judgment", Dr Dan Honig demonstrates that greater autonomy for front-line staff improves performance in aid agencies.
In this podcast, Dan provides practical "how to" guidance for aid agencies looking to encourage and enable local autonomy. He suggests
- Learning from front line staff, understanding their constraints;
- Recognising that within the formal rules, there is still room for manoeuvre;
- Celebrating good practices (of navigation by judgement);
- Start talking to bosses, they may actually be really supportive;
- Trust your staff.
In short, "there's a lot of wiggle room, start wiggling!".
We do hope you enjoy this episode.
To get in touch, email dhonig@jhu.edu, danhonig.info/
