In 'User Story Mapping' by Jeff Patton, the author introduces a powerful technique for visualizing the user journey and organizing product development efforts. The book explains how user story maps help teams gain insights into user needs, prioritize features, and deliver valuable products. It emphasizes the importance of empathy for users, collaboration, and maintaining a shared understanding throughout the development process. The book is divided into three parts, covering the concept of user story mapping, the process of creating these maps, and practical tips for their application in various contexts. Real-world examples and case studies illustrate how user story mapping fosters collaboration and aligns teams around a shared vision, leading to successful and user-centric product development.
Chrissy Fleming: The Pressure Conduit, aka The Tornado Product Owner
Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
The Great Product Owner: Customer Advocate and Team Partner
A great Product Owner brings customer insights directly to the team and shares access to customers, fostering deeper understanding of user needs. They maintain transparency about their knowledge limits and involve the team in both problem and solution spaces, ensuring comprehensive understanding before diving into solutions.
The Bad Product Owner: The Pressure Conduit, aka The Tornado
This anti-pattern emerges when Product Owners simply transmit leadership's volatility to the team, becoming mere messengers of pressure rather than true product leaders. They fall into "tornado mode," acting as order takers without questioning the "why" behind requests or protecting the team's ability to deliver value each sprint.
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Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people.
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About Chrissy Fleming
Chrissy came to Scrum-Mastering via Product Management and a deep love of seeing teams work together. She spent 15 years in the New York tech scene and is currently an Associate Principal in Business Agility with Turnberry Solutions. She also has her own company where she coaches and helps businesses and technologists with their development.
You can link with Chrissy Fleming on LinkedIn.
Scrum Master Toolbox Podcast: Agile storytelling from the trenches 