Empathy in organizations can lead to cultures of learning, belonging, and innovation, resulting in a more satisfied and engaged workforce, improved business results, and better customer satisfaction.
In this episode of the HR Mixtape, host Shari Simpson interviews Jim Link, the CHRO at SHRM, about the importance of empathy as a business driver. They discuss how empathy is becoming increasingly crucial for businesses and organizations to ensure success for both themselves and their employees.
Guest(s): Jim Link, CHRO, SHRM