To kick off the first episode, host Matt Finch sits down with the founders of Mavenlink, Ray Grainger, Roger Neel, and Sean Crafts, to discuss some of the current challenges and future trends in the services industry! Their conversation includes:
- The powerful forces reshaping the services industry
- Getting the right talent at the right place at the right time in order to meet client needs
- The emerging employee-first culture
- The current subcontractor landscape
- The pitfalls of tribal knowledge
- How digital transformation and technology are evolving the industry
- The role of Covid globalization and the appeal of a liquid workforce to both organizations and employees
- The importance of a centralized resource management function
- Applying a supply chain methodology to your services business
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The Professional Services Pursuit