What Great Leaders Understand About People

In this episode of The Daily Coach: Sports Leadership Lessons, we revisit the leadership principles behind one of the most enduring dynasties in sports history, the New Zealand All Blacks. Former head coach Sir Steve Hansen reveals that sustained excellence is not built on tactics alone, but on trust, care, and truly knowing your people. His message challenges leaders to create environments where vulnerability is allowed and struggle can be named without fear. This episode is a reminder that resilient cultures are built by leaders who give people permission to be human first, and high performing second.

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