Susan Credle is the Global CCO of FCB.
2020 blew up the leadership playbook. Suddenly there were no rules. There was only you and how you chose to lead.
It was the year when it became obvious who the real leaders are and who had just been wearing the robes.
The leaders that have risen from the experiences of the last 12 months have done so because they showed up with openness, with honesty and with courage. They were vulnerable. They were human.
Being human is an element of leadership that often gets lost in the conversations about missions and strategies and metrics. You need those things. But you need to be human first.
