IN CLEAR FOCUS: To celebrate Global Focus Group Day, an interview with consumer behavior strategist Jeanne Corrigan. Jeanne discusses focus groups' history and their enduring relevance in brand strategy and advertising research. We explore how technology and COVID-19 have transformed qualitative research, and Jeanne considers the role AI will play in shaping market research's future. Jeanne also shares insights from recent focus groups and offers advice for brand managers and aspiring researchers.
