Lack of information about export procedures is a known obstacle to trade for micro, small and medium-sized enterprises. But there are learning tools available to get newcomers started. 

Confronted with the need to cut costs during the pandemic, Natali Tjahjadi, Operational Manager of CV Triguna Widya, a garment manufacturer in Bali, Indonesia, took things into her own hands. In this episode, Natali talks about her learning experience and the thrill she gets from successfully handling trade-related paperwork herself. Kathryn Lundquist, economic affairs officer at the WTO, joins in to fit Natali's experience into the bigger picture of small businesses in international trade. 

In the podcast:

- Natali Tjahjadi, Operating Manager, CV Triguna Widya, a garment manufacturer in Bali, Indonesia.

- Kathryn Lundquist, Economic Affairs Officer at the WTO

- Kimonique Powell, podcast host, WTO Young Professional

The Global Trade Helpdesk  is a multi-agency initiative jointly led by ITC, UNCTAD, and the WTO that aims to simplify market research for companies, and especially micro, small and medium Enterprises (MSMEs), by integrating trade and business information into a single online portal.

Another gateway to trade information is trade4msmes.org with guides and resources for MSMEs, policymakers, and researchers on topics of international trade.

This website also includes a Trade Game.

Learn about what the WTO does for Small business and trade 

More about Natali Tjahjadi's family business CV. Widya Triguna