In today's CSM Quick Lesson with Vicky Kennedy, customer education can't be an afterthought! To scale, connect what your team already knows with what customers need. Listen, gather data, then build...
You can find the full conversation below:
YouTube: https://youtu.be/fb39GyCVtd0
Spotify - https://open.spotify.com/episode/6Wc5yh82UJkbWT8nln2VFA
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Vicky Kennedy - https://www.linkedin.com/in/vickykennedy/
Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/
Meet Echtus - https://www.linkedin.com/company/echtus/
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Customer Success Talks