22. Do We Recommend Slack For Client Communication?

Slack, and everything you need to know for your agency.

I swear I can hear that slack notification sound in my sleep. Slack helps run our businesses much smoother in 2021, and for a great reason. Slack is seriously a game-changer, specifically for agencies, but there are some dos and don'ts to the platform that you should have in mind when using it for your agency.

We work in Slack all day, every day, so we know a thing or two about it. Not only do we use it internally at DOT & Co., all of our agency clients use it, too. Back and forth between slack channels, Asana, Gmail, zoom, all day long. Do you feel us?

In this episode, you'll learn: Our Best Tips For Running Your Agency On Slack

• Notifications for Optimal Productivity?
• I Feel Things Get Missed In Slack— Is It Me?
• Should I Have My Clients In Slack?

Overall, Slack is an amazing tool for your agency. I'd argue it's required in 2021.

[HELPFUL LINKS] Onboarding Checklist: Grab our onboarding checklist here.  Swipe File: Email Templates: Ready to use client-facing email templates, get it here.

[ABOUT THIS PODCAST] Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way. Cheers, to happy clients.