Smart Talks with IBM IBM CEO Arvind Krishna: Creating Smarter Business with AI and Quantum
Oct 28, 2025
In a captivating conversation, Arvind Krishna, IBM's Chairman and CEO, shares insights rooted in his research and engineering background. He discusses the transformative power of AI and the imminent potential of quantum computing, drawing parallels to past technology predictions. Krishna explains why businesses should explore practical AI applications now, especially in customer service and productivity. He also highlights the importance of engaging with quantum technology early to avoid being left behind in a rapidly evolving landscape.
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IBM's Core Mission
- IBM helps clients improve their business by deploying technology rather than selling a single product.
- Their core focus is hybrid cloud, AI, and quantum as future differentiation.
Barcode Origin Story
- An IBMer who was a field engineer invented the barcode to solve retailers' scaling problem.
- That invention changed inventory management forever and illustrates IBM solving practical problems.
Predicting Technology Cycles
- Krishna predicted the fusion of networking and computing and the rise of streaming decades before mainstream adoption.
- He highlights that technical possibility precedes consumer adoption until cost and usability drop.
