Explore the evolution and application of technical writing, differences from other writing disciplines, daily tasks and challenges in a software company, contrasts with UX writing, significance of multilingualism in delivering information across languages.
Transition from printed manuals to digital platforms in technical writing is driven by technology advancements and user preferences.
Technical writers must possess crucial skills such as networking for information gathering and engaging with stakeholders for factual correctness.
Deep dives
Definition of Technical Writing
Technical writing is about providing users with all the necessary information to utilize a product effectively, transitioning from traditional printed manuals to digital platforms to meet the changing user demands. The shift was influenced by technology advancements and user preferences, emphasizing the importance of sharing information differently. While some companies still rely on traditional manuals, the trend is moving towards interactive platforms and searchable databases for enhanced user experience.
Key Skills and Social Interaction
In technical writing, crucial skills include networking to gather information effectively, time management to handle varying deadlines, and adapting language to maintain accuracy and conciseness. The role requires constant collaboration within development teams and supporting functions, necessitating strong social skills to navigate diverse departments and retrieve essential details. Contrary to popular belief, technical writers must actively engage with stakeholders to ensure factual correctness and compliance.
Market Trends and Language Fluency
The technical writing market offers promising opportunities with evolving job scopes catering to various industries, including traditional and specialized roles like API documentation. While desirable, specialized technical backgrounds are not mandatory, emphasizing the need for tech-savvy individuals capable of simplifying complex concepts for diverse audiences. Fluency in English remains crucial as it serves as the primary language for documentation and localization, enriching communication across global markets.
In today's episode, I discuss all things technical writing with my guest James McKie (iZettle/Paypal). James has been a technical writer both in-house and independently for 20+ years and shares everything you need to know about technical writing and how it's different from other writing disciplines.
Learning outcomes:
What is technical writing?
How much tech is in technical writing?
How does the day2day of a technical writer look like?