The Big Story

Cory Doctorow explains Who Broke the Internet

6 snips
May 23, 2025
Cory Doctorow, an influential author and tech policy advocate, dives deep into the internet's troubling evolution. He highlights the term 'inshittification', explaining how profit-driven decisions have led to a frustrating online landscape filled with ads and algorithms. Doctorow discusses the ethical dilemmas faced by big tech, particularly Google, and how a Canadian law has limited consumer rights. He sheds light on the historical roots of antitrust laws and their relevance today, illustrating the ongoing battle between corporate interests and user rights.
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INSIGHT

Understanding Inshittification

  • "Inshittification" describes how tech platforms degrade user experience for business gain once users are locked in.
  • They first please users, then prioritize advertisers, eventually lowering service quality for all.
ANECDOTE

Google's Search Deterioration Story

  • Google intentionally worsened search features to force users to search more, increasing ad revenue.
  • Internal conflict arose between revenue-driving executives and engineers focused on user experience.
INSIGHT

Monopoly Formation in Big Tech

  • Large tech companies become monopolies by buying rivals and stifling competition.
  • Google's only major successful product remains their 25-year-old search engine, despite many offerings.
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