“I do think that the relationships we have, especially around work, are so important. And there is great research that shows that those relationships and being able to be vulnerable with at least a few people are what, A) keep us loyal to the jobs that we have, and B) keep us happy in the work that we’re doing, and C) help propel us to the next level of achievement in the things that we are hoping to achieve.” -Inga T. Lennes, MD, MPH, MBA Senior Vice President, Ambulatory Care and Patient Experience, MGH/MGPO

In today’s episode, Master Certified Coach Jill Farmer discusses slumps and how to get unstuck with the Senior Vice President Ambulatory Care and Patient Experience at Massachusetts General Hospital, Dr. Inga Lennes. Dr. Lennes shares with us her tips for getting unstuck when she feels like she is in a slump, you will hear the key things that she checks and then does when she is in a slump, so that she can move through it. First, she reminds us to take care of ourselves as well as we take care of others. Next, she reminds us that it’s okay to switch into neutral. Tune in to hear how Dr. Lennes accomplishes this, and to hear the rest of her sage advice for moving through a slump and from there, into our next exciting phase. We are thrilled to have her return to the podcast so we can further learn from her leadership and wisdom!

Dr. Inga Lennes is the SVP for ambulatory care and patient experience at Massachusetts General Hospital and for the Mass General Physicians Organization, as well as a practicing thoracic medical oncologist and quality of care researcher.

She went to the University of Massachusetts Medical School and completed internal medicine residency training and chief residency at Beth Israel Deaconess Medical Center. Dr. Lennes completed a fellowship in medical oncology at Dana Farber Cancer Institute and joined the MGH and Harvard Medical School staff in 2009. At MGH, she has served as the director of clinical quality and director of ambulatory care at the MGH Cancer Center. In 2016, she joined senior leadership at MGH and the MGPO and has focused her administrative efforts on improved ambulatory access, operations and patient experience.

Find full transcripts of DocWorking: The Whole Physician Podcast episodes on the DocWorking Blog

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