Broken 911: The Crisis Facing America's Emergency Dispatchers | Season 2 Premier! Ep 045

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➡️ About the Guest: Barry Furey
Join us as we uncover the hidden crisis in America's 911 call centers with Barry Furey, a 50-year veteran of public safety. 

Discover:
- Shocking revelations about understaffing and delayed emergency responses
- The stress and low compensation endured by 911 operators
- How remote technology is changing emergency dispatch
- The complex hierarchy governing 911 operations
- Efforts to reclassify 911 operators as public safety personnel

Learn practical tips for making efficient 911 calls and hear gripping personal stories that highlight the critical nature of emergency response.

- The increasing call volumes and unrecognized role of 911 operators
- New technologies like text-to-911 and future capabilities
- Challenges of high turnover rates, low pay rates and mental health risks

Tune in to understand the people behind the calls and the urgent need for change in our emergency dispatch system.

➡️ Chapters
(00:01) - 911 Emergency Call Centers in Crisis
(10:33) - Importance of 911 Calls and Procedures
(21:40) - Challenges and Rewards of 911 Dispatch
(29:26) - Importance of Quick Emergency Response

➡️ Highlights
(00:01 - 00:23) 911 Emergency System in Jeopardy (22 Seconds)
(02:28 - 03:14) Evolution of Public Safety System (47 Seconds)
(10:18 - 12:18) Remote 911 Operator Technology Implementation (120 Seconds)
(13:45 - 14:55) 911 Operator Classification and Advocacy (70 Seconds)
(18:04 - 19:09) Emergency Call Protocol and Instructions (65 Seconds)
(25:56 - 27:10) Challenges Faced by 911 Dispatchers (74 Seconds)

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Stacey: https://www.instagram.com/staceymgrant/
Mark: https://www.instagram.com/mark_lubragge_onair/

➡️ More about the guest: Barry Furey
Website: https://barryfurey.com/

➡️  𝗔𝗯𝗼𝘂𝘁 The Gurus And Game Changers Podcast
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The Gurus & Game Changers Video Podcast  follows the paths of influential leaders from humble beginnings and/or seemingly insurmountable obstacles to where they are now.

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➡️ Thanks for watching:
#911CallCenters, #PublicSafety, #EmergencyResponse, #Understaffing, #RemoteTechnology, #Pandemics, #SevereWeather, #FCC, #LocalAuthorities, #Reclassification, #Text-to-911, #MentalHealth, #PTSD, #QuickResponseTime, #Advocacy, #EmergencyProcedures, #Training, #HighTurnoverRates, #Compensation, #PublicAwareness