The Happy Clients Podcast 70. You're just not QUICK enough. Red Flags in Client Communication from Your Team
You're just not QUICK enough. Red Flags in Client Communication from Your Team
You feel like your team's client communication is slipping through the cracks? These are hard conversations to have, so let us help.
You want your team to be independent, but you also know most tasks would be faster to do yourself. You feel that there are some communication slip-ups that just aren't okay with. That right there can cause a HUGE stressor on you, the agency owner.
You must listen to this episode if you nod your head yes to any of the following 👇
- You’re so busy running the business, you know tasks (and, ahem, clients) slip through the cracks
- You want the freedom to work from wherever, but now that you have a team, it feels impossible
- You wish you could upload your brain to new hires so they could understand the industry from day one
- You want to scale the business, but you know your systems and team aren’t set up to sustain success
- You don’t have the time or energy to follow up with your team 24/7 (or double-check their work)
As the world’s first and only dedicated team of Client Account Managers for digital marketing agencies, we can help keep your clients happy, too, with the exact systems, training and templates we use every day to support 7-figure agency owners as their remote Client Account Managers.
Access everything at www.thecamschool.com/
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Onboarding Checklist: Grab our onboarding checklist here.
[ABOUT THIS PODCAST]
Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.
Cheers, to happy clients!