Safety Labs by Slice

The Importance of Interpersonal Skills in Safety Management

27 snips
Jul 3, 2023
Entrepreneur Stephan Wiedner explores the teachability of interpersonal skills for safety professionals. He emphasizes breaking down empathy into practical skills, debunking the belief that these skills are inherent. The podcast highlights the importance of trust, persuasion, and approachability in safety management, focusing on improving psychological safety and dispelling misconceptions about developing interpersonal skills.
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INSIGHT

Interpersonal Skills in Counseling

  • Effective counselors consistently achieve better client outcomes due to stronger interpersonal skills.
  • These skills, identified by Dr. Tim Anderson's FIS assessment, are crucial ingredients for effective communication in various settings.
ANECDOTE

Basketball Analogy for Skill Development

  • Stephan Wiedner uses basketball to explain skill development, from basic dribbling to complex game scenarios.
  • He emphasizes that mastering individual skills is essential but knowing when and how to use them is what distinguishes the best players.
INSIGHT

Key Interpersonal Skills

  • Interpersonal skills encompass verbal flow, hope generation, persuasiveness, emotional expression, and empathy.
  • They also include alliance capacity and interpersonal responsiveness, addressing conflict constructively.
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