This week on The LeadrPulse Podcast, we welcome back Nick Mehta, CEO of Gainsight—The Customer Success Company. Nick is no stranger to leadership success, having been named Entrepreneur of the Year for Northern California and leading Gainsight to become one of Glassdoor’s Best Places to Work.

In this episode, Nick shares his top three tips for aspiring leaders, dives into the mindset shifts that every leader needs, and reveals how responsiveness can give you a competitive edge.

What You’ll Learn in This Episode

• Tip 1: Be super responsive and be there for people.
• Tip 2: Don’t over-rotate on anyone else’s advice—learn, listen, but be your own CEO. 
• Tip 3: Spend more time with your customers, and understand what your culture looks like when things get hard.
• How “speed is a competitive advantage” and why responsiveness isn’t just internal—it’s external too.
• Why “strong beliefs, loosely held” is the secret to great leadership.

Featured Resources

🎧 Don’t miss this Season 1 episode: Stop Avoiding Conflict: Randy Wootton on Why Your Team Needs It to Thrive

📚 Find out your Working Genius and discover your leadership strengths at workinggenius.com

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Learn more about Gainsight at gainsight.com 

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Rather watch the conversation? Check it out on YouTube.

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