Keys To The Shop : Equipping Coffee Shop Leaders 435 : Encore! It's OK to be the Boss, w/ Bruce Tulgan
Fully stepping into your authority is an act of service. Your position as a leader is meant to serve those you lead. But if you do not think it is ok to be the boss, you will simply be a bad an ineffective boss vs one that takes a strong, caring, and clear approach to the position.
One of my favorite authors on management is Bruce Tulgan who wrote the book "It's OK to be the Boss. We had him on the show back on episode 28 in 2017 and I believe his work and message is an absolute must for us in specialty coffee retail.
Bruce is the founder of Rainmaker Thinking and the author of more than 20 books including the best selling "It's OK to be the Boss" and "The 27 Challenges Managers Face" He is regarded the world over as a leading authority on management and leadership and is a regular contributor to Harvard Business Review and many other international publications.
In this encore episode you will here both the original episode from 2017 as well as som commentary from myself on how to digest and apply these principles.
Links:
Related episodes:
- 226 : The Art of being Indispensable at Work w/Bruce Tulgan
- 141 : The 27 Challenges Managers Face w/ Bruce Tulgan
- 378: 5 Areas to Develop in Managers
- 261 : The Basics of Managing Managers
- 244 : Top 10 Ways to Lose Employees
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