Jinesh Patel, Founder and CEO, UptimeHealth

Sal's Investment Syndicates: Investment Syndicates 101

The dispersal of medical equipment by the move to outpatient medicine has presented a huge opportunity for repeat founder Jinesh Patel. His startup, UptimeHealth, provides outsourced monitoring of the complex compliance requirements of equipment located at the proliferating outpatient facilities. UptimeHealth is also creating a marketplace for service technicians to reduce response times and costs. Jinesh’s affable manner and clear understanding of this promising market made this a delightful interview.

Highlights include:

• Sal Daher’s Intro
• Jinesh Patel’s Bio + Shoutout to Betsy Scherer of Venture Lane Startup Hub
• What UptimeHealth Does and Why It’s Important
• “So, we're finding healthcare facilities are not understanding the best way to manage compliance at, what we call a fragmented level.”
• The Founding Story of UptimeHealth
• Having Managed Medical Equipment Gave Jinesh the Ability to See the Opportunity Presented by the Shift to Outpatient Care that Created a Need for Outsourced Management and Compliance Support
• Most Medical Devices Are Internet of Things-Enabled but that IoT Connection Is Off Due to Security Concerns
• UptimeHealth’s First Product Is Basically a Digital Checklist of Equipment and Required Tasks
• Parallels Between UptimeHealth, HomeBinder and Squadle; The Binder-Replacement Business
• Connections Between UptimeHealth and Cohealo
• Comparison with Meenta
• “…we've created the industry's first marketplace for biomedical technicians to gain work and access to these outpatient healthcare facilities.”
• “So, the uptime of your device has improved. The service response time has improved. The quality of customer service has improved.”
• Why Jinesh Patel Came to Boston to Start UptimeHealth
• Sal Talks About His Syndicates – Tells About His Investment in FineTune Learning
• UptimeHealth’s Go-to-Market Strategy – Land & Expand
• “…because we're the first people in this market doing exactly what we're doing it. There's no one who's paved a pathway to how to get this done. So, a lot of it is learning, trial balloon testing, A/B experimenting, whatever it looks like.”
• “…, if we can predict who's going to need new equipment in the next year, we're now a sales engine for people selling medical equipment of the exact same category.”
• Target Vision – How Jinesh Patel Fell into Entrepreneurship
• “So, if you're both shooting at the same piece of paper, we can tell you who shot which bullet hole.”
• "I'm young. There's a lot of time I have to correct whatever happens if it goes south."
• “…I love entrepreneurship because every day is so different. Every challenge is a new strategy.”
• Jinesh’s Concluding Thoughts
• Of Advisors and Mentors Jinesh Says: “…the percentage of actual follow up was so high. I didn't understand like, "Oh, these are real people really trying to help."”
• “There's a big difference between meaning to help and knowing how to help. I think that in the ecosystem here in Boston, there's a lot of practice on what do you do to help somebody when somebody asks you for this kind of help.”