Keys To The Shop : Equipping Coffee Shop Leaders 191 : Retraining your Staff on new Standards
Has it been a while since you last trained the staff and practices are outdated or ineffective? As a business grows the need for raising the standards in the shop becomes an absolute necessity. The new year is approaching and if you seek to bring in a new level of quality to you operation then making the right steps in implementing these changes is key to determining whether they stick in the long term and your business stays relevant and competitive.
Today we get to talk about the 3 phases of successfully taking on retraining in the shop and some of the pitfalls to avoid in the process.
You will learn about :
- Taking ownership over status quo
- The value of knowing the details
- Organizing and planning
- Setting up the training sessions
- The right mindset to have in this project
- Creating new normal
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