In this episode of the Shift AI Podcast, host Boaz welcomes Tony Owens, the recently appointed CEO of Amperity, a Seattle tech unicorn revolutionizing how companies leverage customer data in the age of AI. Drawing from over two decades at tech powerhouses Oracle and Salesforce, Tony shares his vision for the intersection of AI and customer data. The conversation explores how the traditional rules-based approach to customer data is being transformed by AI capabilities, enabling brands to create truly personalized experiences that fit into consumers' lives rather than interrupting them.
Description:
[01:30] Introduction to Tony Owens
[03:09] Tony's Journey Through Oracle and Salesforce
[05:18] The Amperity Story and Value Proposition
[07:53] AI's Impact on Customer Data Platforms
[09:38] Personalization and the Evolution of Customer Experience
[16:10 ] Balancing Personalization with Privacy
[18:02] Leadership in the Age of AI and Automation
[21:39] Mentors and Influences in Tony's Career
[25:03] The Future: 'Exciting and Uncertain'
[27:29] Closing Thoughts and Future Outlook
Connect with Tony Owens
LinkedIn: https://www.linkedin.com/in/tony-alika-owens-a53a794
Connect with Boaz Ashkenazy
LinkedIn: https://www.linkedin.com/in/boazashkenazy
X: boazashkenazy
Email: shift@augmentedailabs.com
