Phase One: Establishing a Single System of Truth

In the podcast episode, the importance of establishing a single system of truth is emphasized. Companies often have different departments with their own versions of the truth, leading to misunderstandings and blame between the demand function and capacity function. To overcome this, it is crucial to create a unified system where all departments can input their demands and capacity estimates. This system should provide a clear and common language that everyone understands, allowing for effective communication and collaboration. The goal is to bring all stakeholders together, analyze the demand, estimate the required capacity, and begin the process of prioritization and planning.