Roger Hardy is the Co-Founder, Chairman, and CEO of KITS, one of the world’s leading eyewear companies. In 2000, Roger founded an online company, Coastal.com, and later achieved the largest exit for an e-commerce business in Canada at the time. He has investments in real estate and holdings in companies including Cymax, Sonder, Flexday, Mogo, and Privé Revaux. 

Roger is a recipient of Business in Vancouver’s Forty Under 40 and a two-time winner of the EY Entrepreneur of the Year Award in the Business-to-Consumer category. He enjoys spending time with his family and empowering communities across the globe through his charity, the Hardy Family Foundation.

Do you want to know how to achieve a successful, multimillion-dollar exit? Are you looking to build a transferable company that is pushing for growth?

Building and growing an e-commerce business takes work, and getting it ready for a sale can be even more challenging. Many businesses and investors are looking for a brand to purchase and scale — which means a profitable exit for you — but they also want to verify each business’ structure and profitability. Roger Hardy’s departure from his online business was the largest in e-commerce history for Canada: a whopping $450 million. He knows how to make groundbreaking steps to grow and transfer a business, and today he’s here to share his insights with you. 

In this episode of the Quiet Light Podcast, Mark Daoust sits down with Roger Hardy, the Co-Founder, Chairman, and CEO at KITS, to discuss the key to achieving a multimillion-dollar exit for your e-commerce business. Listen in as Roger discusses the importance of client feedback, the evolution of culture and cadence within his company, and the value of a net promoter score to scale your business. Stay tuned.