
Pearls On, Gloves Off
#43 - Creating Buy-In and Driving Efficiency with Anna Richards
May 8, 2024
47:58
In this episode of Pearls On, Gloves Off, Mary O’Carroll sits down with Anna Richards, Director of Global Legal Operations at John Deere. With over 15 years of experience, Anna brings deep insights from companies like Autodesk, Zendesk, and Micron Technology.Mary and Anna dig into:
- Transitioning to John Deere: Anna details her onboarding journey, where Deere laid the groundwork by first understanding the role of legal operations and investing in its success.
- Unique Challenges: As one of the few remote employees, Anna shares the importance of relationship-building and progress-making despite her unique work arrangement.
- Diverse Roles: Anna reflects on her legal ops journey across different companies, sharing how no two roles are the same and how each experience is valuable.
- Technology in Legal Ops: They discuss how John Deere aims to become a tech-forward company, targeting 10% recurring revenue by 2030. This requires significant investments in tech tools and IT partnerships.
- Setting Up Success: Mary highlights the necessity of strategic hiring and the importance of investment in support, vendors, tech, and tools.
- Creating Buy-In: Anna talks about Deere’s strategic approach to building the legal ops function, conducting surveys to identify opportunities and building a business case for stakeholder buy-in.
- Current Projects: From implementing an enterprise-wide CLM system to aiming for 50,000 hours saved by 2026, Anna shares her ambitious goals and hiring plans.
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