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Bernard Marr's Future of Business & Technology Podcast
Putting Generative AI To Work Inside The Enterprise
Jun 17, 2024
Parul Mishra, VP of Product Management at IBM, discusses IBM's use of generative AI in the enterprise, focusing on HR automation and business analytics. Topics include self-serve HR systems, AI-powered virtual assistants, and the future of AI in the workplace.
17:52
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Quick takeaways
- Generative AI in HR enhances efficiency by automating processes and freeing up employees for higher-value tasks.
- IBM's Business Insights assistant combines generative AI with natural language queries to unlock valuable data insights for informed decision-making.
Deep dives
Digital Labor and Productivity Enhancement
Digital labor, a combination of automation and generative AI, presents AI assistance for enterprises, allowing employees to focus on higher-value work. IBM's portfolio streamlines complex processes like HR and procurement, enhancing productivity without extensive coding. Notably, HR automation at IBM transformed from manual to self-serve processes through generative AI, demonstrating a successful application of digital labor.
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Discover
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