Customer Success Talks

ChatGPT Content Secrets: Can AI Really Know Your Audience? with Mickey Powell

Dec 11, 2023
Guest
Mickey Powell
Join Mickey Powell, Co-founder of Update AI, as he discusses the impact of AI in Customer Success and how it enhances communication. Learn about leveraging AI in post-sales functions, the challenges of onboarding, the power of Chat GPT for CSMs, and personalizing communication for customer retention.
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Episode notes
1
Introduction
00:00 • 2min
2
Leveraging AI in Post-Sales Functions
01:41 • 7min
3
The Importance of Onboarding and Challenges Faced
09:08 • 7min
4
The Power of Chat GBT for Customer Success Managers
16:00 • 10min
5
Personalizing Communication for Customer Retention
26:05 • 12min