Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI Essential Elements of Building a Calm Business
What if you could design a business that inherently operates on calm, not chaos? What are the essential elements to make this possible, and how can they be systematically incorporated into your business model?
As we dive into our new series on creating calmer businesses, we explore the foundational elements that make businesses serene and sustainable. Each episode of this series will deconstruct a key component, starting today with an overview of what it takes to design a business for calm.
So, how do you start engineering a calmer business with limited resources? Using the CALMER framework, we'll look at how these elements function as the building blocks to a less stressful and more effective business model, providing actionable insights that can empower business owners to make intentional, strategic decisions.
Listen to the full episode to hear:
- How clarity in roles and goals reduces stress and confusion, leading to more effective operations.
- Why autonomy in decision-making can prevent bottlenecks and enhance job satisfaction.
- The importance of a Lens of Care in prioritizing well-being over profits, affecting every aspect of business operations.
- How building in margins—financial, time, and emotional—can prepare your business for unexpected challenges.
- Why efficient systems are crucial for maintaining calm and how they can be implemented to support overall business health.
- The role of rest and reducing urgency in avoiding burnout and sustaining long-term productivity.
Learn more about me, Susan Boles:
- (00:00) - Introduction to Calm Businesses
- (01:20) - Understanding Default Decisions
- (02:44) - Engineering Calm into Your Business
- (05:11) - The CALMER Framework
- (09:05) - Deconstructing the 6 elements of a calmer business
Grab the Calm Service Design + Delivery Swipe File here