Health & Veritas Sachin Jain: Has Managed Care Lost Its Way?
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Jan 16, 2025 
Sachin Jain, CEO of Scan Health Plan and advocate for patient-centered care, discusses the urgent need for managed care to prioritize patients over profit. He highlights the troubling state of the industry, marked by high deductibles and diminished trust in healthcare providers. The conversation also touches on the health impacts of wildfire smoke and a shift in obesity classification, advocating for broader health metrics. Jain emphasizes the importance of trust in healthcare, especially in combating vaccine hesitancy.
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Managed Care Lost Its Patient Focus
- Sachin Jain asserts that the managed care industry has lost its way and must reset towards truly serving patients.
- Many management practices, like utilization management and high deductible plans, hinder patient access and are counterproductive.
Healthcare's Self-Deception Problem
- There is a gulf between how healthcare organizations see themselves and the reality of their impact on patients.
- The industry has lost its struggle to be truly patient-centered and glorifies financial incentives over care.
Call Out Problems Honestly
- Leaders inside the healthcare system must openly acknowledge problems rather than perpetuating false positivity.
- Honest, credible criticism from insiders is crucial to driving meaningful reforms.