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The Customer Experience Podcast

187. Creating a Collaborative Coaching Culture w/ Andrea Morter

Mar 1, 2022
48:19
What two things does a leader who cares about coaching do?
1. Hold a mirror up to your own behavior in constant self-evaluation
2. Coach people into the growth they want, not the growth that you want
In this episode, I interview Andrea Morter, VP of Sales at Get Beyond, about being a leader whose coaching style helps others achieve.
Andrea talked with me about:
Why CX means keeping your promises
How local and remote work communities intersect
Why the business advocate position is a better, stronger sales role
How to get started as a coaching leader
What the ongoing mindset of a coach looks like 


Check out these resources we mentioned during the podcast:
Andrea Morter on LinkedIn
Dare to Lead
Radical Candor
Coaching Salespeople to Sales Champions
Thursday Night Sales 


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