Tech Talks Daily

3515: How Portnox Connects Cognitive Science With Access Control

Dec 11, 2025
In this discussion, Denny LeCompte, CEO of Portnox and a cognitive scientist, explores the intersection of psychology and cybersecurity. He reveals why smart individuals often fall victim to phishing, using concepts like confirmation bias and loss aversion. Denny emphasizes the need for a Zero Trust mindset and critiques traditional training methods, advocating for design changes that align with human behavior. He also warns about the emerging risks from AI agents in networks and shares insights on creating frictionless, secure access control systems.
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INSIGHT

People Use Mental Shortcuts

  • Humans rely on mental shortcuts and heuristics rather than careful, rational thought.
  • Hackers exploit these predictable cognitive patterns to increase success rates.
INSIGHT

Why Phishing Still Works

  • Phishers exploit benevolence heuristics, confirmation bias, and loss aversion to manipulate victims.
  • Making dangerous actions harder stops attacks more reliably than blaming users.
ADVICE

Design To Remove Risky Choices

  • Remove chances for users to give away secrets by design rather than relying on training.
  • Make careless actions technically harder to perform to reduce successful attacks.
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