Keys To The Shop : Equipping Coffee Shop Leaders COVID-19 Focus w/ Lauren Crabbe of Andytown Coffee Roasters
So happy to sit down with Lauren Crabbe Co-Founder of Andytown Coffee Roasters for this episode of our COVID-19 Focus Series. Lauren was a past Founder Friday guest and has a wonderful style of leadership that prioritizes people and focuses on facilitating their success.
In this conversation Lauren details how the crisis has impacted Andytown and what they are doing now to continue to serve their community and their people including their ground breaking Coffee for Healthcare Heroes program that has inspired hundreds of similar programs around the country.
We discuss:
- Benefit of having an open book policy
- Switching up schedules
- Protecting the team
- Motivation as an owner when things are not in your control
- Running operations in crisis
- Coffee for healthcare heroes program
- Making systems to thrive in the midst of the new normal
- Hiring back employees from project success
- Continuation of current measures into the future when things are normal?
- How will work from home culture shape biz in the future
- Don't give up. Speaking up now, be loud, be heard!
Links:
156 : Founder Friday w/ Lauren Crabbe
COVID-19 Focused episodes:
On a Resilient Coffee Community
Hope in Difficult Times w/ Kathy Turiano
General Guidance on Talking with Banks and Landlords w/ Marshall Fuss, Attorney at Law
Erica Escalante, The Arrow Coffeehouse
Karl Purdy, Coffee Angel in Dublin, Ireland
The Future of Retail w/ Doug Stephens
Impact on the Supply Chain w/ Ricardo Pereira, COO, Ally Coffee
Straight Talk for Coffee Retailers w/ The Retail Doctor, Bob Phibbs
Jonathan Pascual of Taproom Coffee and Beer, Atlanta, GA
Refining your Leadership and Systems in a Crisis
Shift Break: Development in a Crisis
Shift Break: Grace and Hight Standards
Shift Break: Keep or Throw Away
Keys to the Shop Consulting:
www.keystotheshop.com/consulting