Becker’s Healthcare Podcast Sha Edathumparampil, Chief Digital and Information Officer at Baptist Health South Florida
Nov 27, 2025
Sha Edathumparampil, the Chief Digital and Information Officer at a faith-based health system, brings over thirty years of tech expertise to the discussion. He tackles critical healthcare challenges like rising costs, staffing shortages, and cybersecurity risks. Sha reveals how AI adoption can combat clinician burnout and enhance operational efficiency. He explores innovative concepts like ambient listening to alleviate documentation burdens and emphasizes the importance of investing in core infrastructure to support personalized medicine and improved patient care.
AI Snips
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Transcript
Episode notes
AI As A Strategic Multitool
- AI adoption in healthcare is accelerating and can address clinical burnout, security threats, and operational inefficiencies.
- Sha Edathumparampil says AI is a powerful transformative technology with broad applications across patient care and operations.
Ambient Listening Cuts Physician After‑Hours Work
- Baptist Health deployed ambient listening to reduce physicians' after-hours documentation or "pajama time."
- Sha reports visible reductions in cognitive load and improved clinician focus on diagnosis and treatment.
Growth Through Care Outside Hospital Walls
- Expanding ambulatory and virtual care lets systems grow without proportional increases in clinician headcount.
- Sha links growth at the edges to meeting patients where they are and easing workforce constraints.