Rachel Strauss joined me in OKC to discuss the vital role of a transparent PBM, such as her employer EHIM. She has been a previous podcast guest (Episode 10), and she is one of the most knowledge people when it comes to Pharmacy Benefit Management.

She implores employers to ask the simple question, "How does my PBM get paid"?

Rachel also relates the problem of "rebates", to getting money back on your tax return. Is it really better to overpay, and then wait 12 months to get money back?

She sees the market is now more open to change, and the "No Surprises" act is a step in the right direction towards more transparency in the healthcare marketplace.

Hope you enjoy!

169. Leadership Series - Part 3 - Adaptability