Consumers Welcome AI in Shopping — But Demand Transparency and Control

https://aiworldjournal.com/consumers-welcome-ai-in-shopping-but-demand-transparency-and-control/

AI Shopping: Transparency, Control, and Consumer Trust 1 source The source material from the AI World Journal primarily focuses on the growing acceptance of artificial intelligence in retail and shopping experiences, highlighting the convenience and efficiency AI provides through personalization and automated services. However, the text emphasizes a crucial dual demand from consumers: while they welcome AI, they require transparency, control, and strong privacy protections. The article notes that trust is becoming a competitive advantage for retailers who proactively explain AI recommendations and offer human oversight, especially as global regulation from bodies like the European Union is poised to enforce greater accountability and risk management.