Mary Wharmby is a designer and educator with 20 years of experience guiding teams in the creation of both customer-facing products and services and employee-facing tools and systems. She is the former Head of Design Transformation at the global bank, BBVA, where she architected and led a team dedicated to driving innovation by strategically infusing design across the entire organization. Mary is currently founder of the challenger consultancy, Design Transformation, helping organizations be more innovative.

In this episode of the Product Science Podcast, we talk about how Mary helped create a process transformation class that could affect big changes in a large, multinational organization.

Read the show notes to learn more.