Why Emotions Matter More Than Logic in Resolving Conflict w/Doug Noll

In this episode, I sit down with Doug Noll, a former lawyer turned peacemaker and author, to talk about the power of emotional intelligence and conflict resolution. Doug shares how listening to emotions and using affect labeling can instantly calm people in distress.

We also dig into:

Why non-judgmental communication is the foundation of trust

How childhood experiences and cultural conditioning shape our emotional responses

Why emotional intelligence is a superpower for leaders and anyone who wants better relationships

This conversation opened my eyes to how easily we dismiss emotions and how that can escalate conflict. Doug breaks it down step by step and gives real-world tools you can start using today.

If you’ve ever wanted to stay calm under pressure, resolve conflict faster, or just connect more deeply with people, this episode will show you how.

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With gratitude,

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