Just Culture, Blame, and Accountability

In the last episode we recorded in the "before times", Nick and Brandon discuss the connection between blameless culture, systems thinking, and just culture. Nick explains how blame robs learning, and how to foster an environment that allows the system to learn and improve. They talk about how accountability fits into a blameless culture, and Nick introduces Sidney Decker's idea of Forward Accountability and shifting behavior rather than assigning blame.

Show notes:

• Just culture
  • https://en.wikipedia.org/wiki/Just_culture
• Nick's talk on Three Mile Island
  • https://www.youtube.com/watch?v=hMk6rF4Tzsg
• Field guide to understanding human error
  • https://www.amazon.com/Field-Guide-Understanding-Human-Error/dp/0754648257
• Sidney Decker: Forward accountability
  • https://sidneydekker.com/just-culture/