The Vacation Rental Manager's Podcast with Sarah and T Episode 147 - John DiJulius [Part 2], The Passion for Service
John DiJulius was so good in episode 146, our hosts had to have him back for a 2nd episode.
Show Notes:
- Chat GPT - how it may be used in the vacation rental industry
- Subrogration
- Ryan Reynolds trying ChatGPT
- Every generation is relationship disadvantaged now - there has been a significant decline in relationship-building skills. Here's 5 skills to teach (well, one is not teachable)
- Be Authentic
- Insatiable Curiosity
- Incredible Empathy
- Be a Great Listeners ("Listen Like You're Wrong")
- Love People - filter for this since it cannot be taught
- Day in the Life (refer to Ep. 33)
- FORD (Family, Occupation, Recreation & Dreams) - in personal life, narcism barometer
- Always & Never List's remove personal interpretation from customer service expectations
- John DiJulius's Secret Service Summit - Oct 11 & 12, 2023
- Scott Galloway - don't give yourself as much credit when you succeed or fail - it's probably not your fault
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Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com