The Vacation Rental Manager's Podcast with Sarah and T

Episode 147 - John DiJulius [Part 2], The Passion for Service

Apr 17, 2023

31:38

John DiJulius was so good in episode 146, our hosts had to have him back for a 2nd episode.

Show Notes:

- Chat GPT - how it may be used in the vacation rental industry
- Subrogration
- Ryan Reynolds trying ChatGPT
- Every generation is relationship disadvantaged now - there has been a significant decline in relationship-building skills. Here's 5 skills to teach (well, one is not teachable)

Be Authentic
Insatiable Curiosity
Incredible Empathy
Be a Great Listeners ("Listen Like You're Wrong")
Love People - filter for this since it cannot be taught

- Day in the Life (refer to Ep. 33)
- FORD (Family, Occupation, Recreation & Dreams) - in personal life, narcism barometer
- Always & Never List's remove personal interpretation from customer service expectations

- John DiJulius's Secret Service Summit - Oct 11 & 12, 2023

- Scott Galloway - don't give yourself as much credit when you succeed or fail - it's probably not your fault

Find all of Sarah and T's content at www.sarahandt.com
You can also follow this podcast on Instagram or Linked In

Special thanks to our podcast Partners:
Intercoastal Net Designs www.icoastalnet.com
KeyData www.keydatadashboard.com
Sojo www.getsojo.com

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