24. How Failure Actually Benefits Your Customers w/ Marc Rodan

Marc Rodan was unhappy with his life in the Netherlands. And he didn't think it was possible to be happy there. He thought he'd have to create the life he wanted somewhere else.  But one day he realized that, maybe he didn’t need a change of scenery. Maybe he just needed to change his mindset. He realized that he needed to be willing to experiment and to fail. To just start doing things that would change his situation. This mindset has a lot of benefits to offer us as individuals. But it can also provide some great wins for companies — and their customers, too.  Marc joined us on the latest episode of The Customer Experience podcast to talk about cultivating a growth mindset and the benefits it offers to your customers. Marc is Co-Founder of Ninjafy, a company that's all about human centric leadership.