The FTAdviser Podcast is the weekly podcast for financial advisers brought to you by FTAdviser.com. In this week's episode Anna Whitelock, policy manager at the Financial Ombudsman Service, and Damian Fantato, deputy editor of Financial Adviser, discuss the ombudsman service's funding plans, why its staff are not required to be qualified to the same level as financial advisers, what it means for a client to be sufficiently aware of a potential complaint, and whether it was right for professional indemnity insurers to increase premiums for advisers.
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FTAdviser Podcast