Supply chains: How GenAI has gone from disappointment to game-changer

In this episode of Mike and Amit Talk Tech, on the IMD Podcast network, our hosts discuss the transformative role of generative AI in supply chains. Joining the show is Professor Carlos Cordon, an IMD expert with over 30 years of experience in technology and strategy. Cordon reflects on his journey from the world of IT leadership to academia and explains why the supply chain remains both one of the most complex and most critical engines of modern business.

The discussion examines why early experiments with generative AI in supply chain operations led to disappointment and how the rapid evolution of tools like Microsoft Copilot and DeepSeek has since transformed the landscape. From Excel spreadsheets to enterprise systems, Cordon explains how AI is now beginning to enhance accuracy, unlock deeper analysis, and make supply chain management more adaptive in a volatile geopolitical environment.