[Un]Churned – The No. 1 Podcast for Customer Retention Simplifying the first touch of a trusted relationship ft. Jenny Calvert (Hunt Club)
Jenny Calvert, Director of Customer Success at Hunt Club, is going [Un]churned on today’s episode with Josh Schachter to discuss the power of genuine relationships to find the best talent.
Josh & Jenny chat about:
- Leveraging the one-to-one bonds to find the best talent
- Adding value by sharing back
- Rating internal meetings for transparency
- Creating a radically candid work culture
“[While rating our meetings] I have created the space to say, ‘Hey, this was a waste of my time.’, That level of autonomy & transparency fosters an environment for them to open up as well." - Jenny Calvert
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About Jenny Calvert
Jenny is the Director of Customer Success @ Hunt Club with a stint in brand management, marketing, and a lot of client-centric account management that led to her love for all things Customer Success! She leads great talent that is dedicated to helping customers adopt, expand and succeed.
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👉 Josh would love to connect to hear your feedback & suggestions. Get in touch with him on Linkedin.
👉 Get the advice and insights you need to thrive in Customer Success. Subscribe to the CS Insider Newsletter