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Awkward Silences

#146 - Building a UX Research Team From Scratch with Julian Della Mattia of the180

Apr 16, 2024
Julian Della Mattia shares insights on starting a UX research team from scratch, including strategies for success, building bridges within organizations, essential processes, and scaling research capacity. He discusses balancing research with operational tasks, connecting insights from different teams, and aligning user research with core business goals to maximize impact.
49:10

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Quick takeaways

  • Understanding team dynamics is crucial for success as a solo UX researcher.
  • Tailoring research team-building strategies to unique circumstances is essential for startups.

Deep dives

Understanding Context and Team Dynamics Leads to Success

One key tip to success is deeply understanding the context and team dynamics. By asking the right questions during interviews and onboarding, you can set yourself up for success. Spending time to grasp the company's current state and future goals is vital to avoid aimless efforts.

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