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The Swyx Mixtape

[AI] Why Chatbots are Not the Future - Amelia Wattenberger

Aug 29, 2023
Discussion on whether chatbots are the future of AI interfaces, exploring chat TBT models and the importance of context in prompts. Designing a real demo product and using writing prompts. Delving into Co-Pilot Labs and the customizable brushes concept. Exploring AI's impact on human control and the potential existential crisis it can create.
21:51
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Quick takeaways

  • The burden of learning how to communicate effectively with chatbots lies on the user, highlighting the need for clearer communication and affordances in AI interfaces.
  • There is a call for front-end developers to take the lead in integrating AI into products, emphasizing the importance of improved usability and user experience in AI-powered interfaces.

Deep dives

Chatbots may not be the future of AI interfaces

The podcast episode discusses the question of whether chatbots are the future of interfacing with AI. Some argue that chatbots offer a free rein and are favored for their flexibility, while others believe that the lack of direction makes it difficult to communicate effectively with AI. The podcast features an article by Amelia Wittenberger, who questions whether chatbots are the best idea for AI interfaces. It is argued that text inputs lack affordances, making it unclear how to interact with AI, unlike good tools that make their usage clear. The burden of learning how to communicate effectively with chatbots lies on the user. The podcast also explores the potential of creating better interfaces by providing context and prompts that guide users in interacting with AI.

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