The Learners Podcast Research: Building a Valued Executive Research Voice with Bretton Fosbrook
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Dec 19, 2024 Bretton Fosbrook, Principal Product Researcher at LaunchDarkly, shares insights from his journey in tech research. He discusses scaling research without a dedicated team and building trust with executives, revealing how to navigate complex dynamics. The conversation touches on the integration of AI in usability testing and the evolving landscape of research roles. Fosbrook emphasizes the significance of startup metrics, showcasing how humility and clear communication can drive impactful decision-making. Expect humor and depth as he unpacks the challenges faced by researchers.
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The Bike
- Bretton Fosbrook uses his bike as a conversation starter in interviews.
- Though rarely used, its color sparks discussion and adds personality.
Joining LaunchDarkly
- Bretton Fosbrook joined LaunchDarkly after using their product at Wealthsimple.
- He initially saw it as an experimentation tool, but later discovered its broader application in risk mitigation for software releases.
Usability Testing as Unit Testing
- Usability testing might become more like unit testing in the future.
- Automated, large-scale usability tests could be deployed with each release, providing immediate feedback.