On today’s episode, hosts James and Otto are joined by Britt and Francie from 42 North, a weddings and event planning business. While much of their clientele is in New England, they also plan destination weddings for clients in New York, Chicago, and LA. Britt and Francie share what a wedding planner does, comparing wedding planning to putting on a Broadway production with no rehearsals. They discuss building their venues and creating beautiful yet functional environments, such as mitigating dust with a water truck for a desert wedding. With a crew of up to 200 people and a multi-million-dollar budget, the stakes are high, and they must make big decisions and manage real emotions from clients who have spent over a year planning their special day.

They discuss the skill set needed for making big decisions, recounting a recent wedding on tribal land in New Mexico. After 16 months of planning, a monsoon forced Britt to make a quick decision to change the reception location. They emphasize that just making a decision is better than not making one and highlight the importance of commitment and respect in their role as planners.

Britt and Francie have been in business for 10 years, with evolving roles. Britt manages clients and vendors, while Francie runs Mavinhouse. They started working together without knowing each other and developed a business partnership based on trust and complementary skills. Francie had years of experience, while Britt brought a fresh perspective and an all-in mentality.

Britt and Francie share their excitement for new ideas and the fulfillment of building a business together. Their motivation is not just about weddings but the joy of running a business and staying true to their values. They also stress genuine connections with vendors and coworkers, describing their team as a family that supports each other.

In the service industry, stepping up to serve with gratitude is essential. They trust their partners and value the months of preparation leading to the wedding day. After each wedding, they review what worked well and what can be improved, bringing in team members with complementary skills.

Before wrapping up, Britt and Francie share how they started a blog called “Caramel O’Clock,” where they write to each other once a week, reminiscing about their experiences. The blog, named after their office caramel breaks, reflects their fun and quirky dynamic.

Timestamps:

0:30 - Introduction of guests, Britt and Francie from 42 North. 1:54 - What does a wedding planner do? 6:58 - What is the skill set for making those big decisions in the moment? 11:57 - How do you both work together? 17:09 - In the very beginning, what did you all see in each other? 25:35 - When one of you has an epiphany, does the other go with it or is there back and forth? 35:38 - How does it impact your job when you’re in a more tense vs a more inclusive environment? 45:58 - What are you doing to celebrate each other after 10 years? 49:03 - Thanks to Britt and Francie for joining us today

Links: Learn more about 42 North, Mavinhouse, and Caramel O’Clock.

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